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  1. #1
    Junior Member
    Join Date
    Oct 2008
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    2

    Default New release won't allow me to export hands ?

    Hello HEM Team,

    First -- thank you for your great product and your support. You guys are awesome.

    My questions:
    When I updated to 1.08.04, I could no longer see hands in the Tourney tabs. I read on the forum that I need to create a new database by exporting current hands into it.

    When I try to export the hands, I get this error:
    Error reading data: ERROR: 54001: stack depth limit exceeded

    I searched this error on your forum and you had recommend to that particular user for him to re-install the newest release. I tried this and it didn't solve the problem.

    I also tried Vacuum and Analzying the database but received an error and a message to do it manually. I followed the instructions in your manual vacuum guide and that didn't seem to do anything?

    Please let me know what I should do... I'd love to look over my hands again even if I have to go back to the previous version.

    Thanks for your help!
    Michael

  2. #2
    Administrator morny's Avatar
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    Jul 2008
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    Ireland
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    21,039

    Default

    Escalated to Roy, hell respond asap
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Oct 2008
    Posts
    2

    Default Any ideas yet?

    Thanks for the reply. Any ideas when Roy will respond? I'm still shut out of using the program until I find the fix for exporting hands and creating a new database.

  4. #4
    Administrator morny's Avatar
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    Default

    Sorry for the delay ive reminded Roy about this and hell be along shortly
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
    [Former] HM Support fabio's Avatar
    Join Date
    Jul 2008
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    2,067

    Default

    Please try a reindex via pgAdmin (use the documentation on how to manually vacuum to get there).

    If that doesnt work, please create a new database and reimport the hands from the archive folder you setup

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