HEM - Failed to create empty document

[Red_General]

The problem appears when I start the auto import. A message "Failed to create empty document" appears and HUD does not appear on my tables. The same message appears and I can't open the hand history. Has anybody had this problem? A will appreciate any assistence.

[netsrak]

Already solved here? HEM - Failed to create empty document | Poker Software | PokerStrategy.com Forum

[Red_General]

Yes, it works now. Thanks.