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  1. #1
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    Default Stats dont appears on PokerStars

    Hello,

    I use HM for many rooms without any problem (Everest Poker, MMPoker, Betfair etc...) but I just made a deposit on PokerStars and I cant find the reason why it doesnt work.

    I already check the option to create a history files and the import is running (i can see the progression bar etc...).

    But the HUD is not working and i cant find my hands after importation (when I click on "change" and try to find my nickname, pokerstars hands dont appears).

    I checked on the FAQ but I didnt find any answer...

    Thank you

    M4URIC3

  2. #2
    Administrator morny's Avatar
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    Default

    Have you read this FAQ: http://208.109.95.123/faq/?f=147

    Follow the instructions in the troubleshooting and report your results and also attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    Default

    I didnt see this FAQ but i did that right I think...

    And I've got one file for each table I play on PS...

    I probably missed something but I dont know what.
    Attached Files Attached Files

  4. #4
    Administrator morny's Avatar
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    Default

    From that FAQ, troubleshooting:

    First, verify that the hands are being imported successfuly into Holdem Manager: http://208.109.95.123/faq/?f=129
    Also you can use the Table Finder to force holdem manager to pickup stats by using the table finder: http://208.109.95.123/faq/?f=54

    Did you do these 2 steps and what were the results?
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
    Administrator morny's Avatar
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    Default

    Also attach a few HH's if they dont import successfully into HM
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
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    Default

    Apparently, the hands are not being imported successfuly into Holdem Manager because I cant find hands from Pokerstars when I write my nickname...

    I dont understand because it's the right folder and the HHs are in this one.
    Attached Files Attached Files

  7. #7
    smf
    smf is offline
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    Default

    Quote Originally Posted by M4URIC3 View Post
    Apparently, the hands are not being imported successfuly into Holdem Manager because I cant find hands from Pokerstars when I write my nickname...

    I dont understand because it's the right folder and the HHs are in this one.
    my guess would be its because HM doesn't speak french I could be wrong though

    edit: can't hurt to try setting "Menu -> Langues -> jouez en English" and then see if HM can read the HHs
    Last edited by smf; 08-11-2008 at 09:11 PM.

  8. #8
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    Default

    Quote Originally Posted by smf View Post
    my guess would be its because HM doesn't speak french I could be wrong though

    edit: can't hurt to try setting "Menu -> Langues -> jouez en English" and then see if HM can read the HHs
    Oh godness... Obviously...

    I'm used to play on Everest Poker in French and I didnt think about that cause I didnt realise that PS make a translation even on HHs...

    Thanks and sorry for wasting your time.

    Edit: I still have a problem with the HUD even if my HH are well imported... but i'll see that tomorrow... too upset now (running so bad...)
    Last edited by M4URIC3; 08-11-2008 at 09:50 PM.

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