Stats dont appears on PokerStars

**M4URIC3** · 08-11-2008, 06:45 PM

Hello,

I use HM for many rooms without any problem (Everest Poker, MMPoker, Betfair etc...) but I just made a deposit on PokerStars and I cant find the reason why it doesnt work.

I already check the option to create a history files and the import is running (i can see the progression bar etc...).

But the HUD is not working and i cant find my hands after importation (when I click on "change" and try to find my nickname, pokerstars hands dont appears).

I checked on the FAQ but I didnt find any answer...

Thank you

M4URIC3

**morny** · 08-11-2008, 06:49 PM

Have you read this FAQ: http://208.109.95.123/faq/?f=147

Follow the instructions in the troubleshooting and report your results and also attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder

**M4URIC3** · 08-11-2008, 07:02 PM

I didnt see this FAQ but i did that right I think...

And I've got one file for each table I play on PS...

I probably missed something but I dont know what.

**morny** · 08-11-2008, 08:00 PM

From that FAQ, troubleshooting:

First, verify that the hands are being imported successfuly into Holdem Manager: http://208.109.95.123/faq/?f=129
Also you can use the Table Finder to force holdem manager to pickup stats by using the table finder: http://208.109.95.123/faq/?f=54

Did you do these 2 steps and what were the results?

**morny** · 08-11-2008, 08:01 PM

Also attach a few HH's if they dont import successfully into HM

**M4URIC3** · 08-11-2008, 08:24 PM

Apparently, the hands are not being imported successfuly into Holdem Manager because I cant find hands from Pokerstars when I write my nickname...

I dont understand because it's the right folder and the HHs are in this one.

**smf** · 08-11-2008, 09:06 PM

Originally Posted by M4URIC3

Apparently, the hands are not being imported successfuly into Holdem Manager because I cant find hands from Pokerstars when I write my nickname...

I dont understand because it's the right folder and the HHs are in this one.

my guess would be its because HM doesn't speak french

I could be wrong though

edit: can't hurt to try setting "Menu -> Langues -> jouez en English" and then see if HM can read the HHs

**M4URIC3** · 08-11-2008, 09:20 PM

Originally Posted by smf

my guess would be its because HM doesn't speak french

I could be wrong though

edit: can't hurt to try setting "Menu -> Langues -> jouez en English" and then see if HM can read the HHs

Oh godness... Obviously...

I'm used to play on Everest Poker in French and I didnt think about that cause I didnt realise that PS make a translation even on HHs...

Thanks and sorry for wasting your time.

Edit: I still have a problem with the HUD even if my HH are well imported... but i'll see that tomorrow... too upset now (running so bad...)