HM cant be actived on 2nd PC
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  1. #1
    Junior Member
    Join Date
    Jul 2011
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    2

    Question HM cant be actived on 2nd PC

    Hello,
    Today I replaced the hardisk of my PC.When I tried to register Holdem magager,it cant get through.Everytime the Screen says"There were errors during activation.you can retry..."rg.jpg
    Please tell me where the problem is and what should I do to get it work again?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Jul 2011
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    Default

    I'm using Windows XP,not using any firewall or Anti-Virus and the Windows firewall is turned off.
    So I still haven't got a clue.
    Please continue helping me out.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off.


    Run a manual Windows Update and install ALL updates. Update it to Service Pack 3, install every .net framework update, the latest Internet Explorer, etc.


    Read: http://faq.holdemmanager.com/questio...rHoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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