Multiple issues with the HUD on partypoker

**wims** · 04-30-2009, 08:38 PM

I had been using the old hmomaha beta that expired yesterday, so I downloaded the latest beta, which is supposed to work until may 8th (?). Every now and then (~once per orbit) the HUD stops working, when I check the taskmanager I see that CPU usage for HMHud.exe is in the 90% range, and all my partypoker tables stops working as well. Only way to make party respond is to kill hmhud.exe. I also get a runtime error every now and then, unfortunately I cant remember the exact text. Oh, some tables are identified as 10 player tables in the table manager, even tho I only play 6 max.

I'm running Win XP SP3 in a VM with all the latest updates. I dont think computer resources is the issue, i got pretty modern computer specs (core i7 920, 6 gigs ram etc)

EDIT: I followed these instructions, but they didnt change anything. I also update to HM 1.08.01.

EDIT2: Got that runtime error again, I took a screenshot (click to view full size):

EDIT3: Tried uninstalling, then installing 1.07 and then 1.08.01 patch, but still the same issue.

**morny** · 05-01-2009, 07:41 PM

Escalated to Mike, hell respond asap

**Mike chops** · 05-01-2009, 08:36 PM

The error seems to be a problem with reading one the live hand histories in "C:\FreePHG_HandHistories\live". Please delete everything in that folder. If you see the bug again, zip everything up and send it to me mike@holdemmanager.net..You might have to rename the file nzip or something to get around email secuirty.

**wims** · 05-02-2009, 08:39 AM

OK, so i deleted all the files in my freephg folder, but i still get the hud freeze up. I dont think the runtime error is related to the freezes tbh, as i dont get those at the same time (thread topic says multiple issues).

I did upload my freephg folder after the previous lockup, in case you meant that i should ship it after a lockup, and not one of those runtime errors.
http://rapidshare.com/files/22825939...ories.rar.html

EDIT: Looking into my event viewer i notice there's new entries saying application hang up, indicating that the event viewer have picked up the hmhud.exe hang

**wims** · 05-02-2009, 11:02 AM

I havent experienced any hangups after i disasabled my antivirus (NOD32) 15 minutes ago. Apparently it was not enough to exclude the holdem manager folder from the protected folders list.

EDIT: nevermind, still crashes :/

**wims** · 05-02-2009, 04:49 PM

Nevermind, it crashed anyways

**Sylarr** · 05-04-2009, 06:40 PM

Originally Posted by wims

I had been using the old hmomaha beta that expired yesterday, so I downloaded the latest beta, which is supposed to work until may 8th (?). Every now and then (~once per orbit) the HUD stops working, when I check the taskmanager I see that CPU usage for HMHud.exe is in the 90% range, and all my partypoker tables stops working as well. Only way to make party respond is to kill hmhud.exe. Oh, some tables are identified as 10 player tables in the table manager, even tho I only play 6 max.

I'm running Win XP SP3 in Virtualbox with all the latest updates.

I have the exact same issue as described. I'm pretty sure it started happening after Party updated their software a few days ago. Before then everything worked perfectly and I haven't updated HEM or anything since then.

How to resolve? I'm pretty computersavvy (I'm a developer myself) so just tell me how I can help with debugging.

**morny** · 05-05-2009, 05:20 PM

Were working on this, ill close this thread since there is a similar thread already here: http://www.holdemmanager.net/forum/s...t=10165&page=2 you can follow the instructions there and send the logs to Mike http://www.holdemmanager.net/forum/s...t=10165&page=2