HEM 1.11.07a Not importing some hands
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  1. #1
    Senior Member
    Join Date
    Dec 2008
    Posts
    162

    Default HEM 1.11.07a Not importing some hands

    Hey,

    I have the HH window (text version, not the graphic one) from Pokerstars open when playing and use this to copy some hands to a text file for later review. I also have some missing hands in my database.

    One of the hands i copied i tried to find in holdem manager using the Hands Tab and filter on hole cards.
    It isn't in my list. So i tried to manually import the hand by copying it to a new notepad textfile and import says it
    imported one file but the hands still doesn't show up in the Hands Tab.

    I've attached the hand. How do we proceed?
    Attached Files Attached Files

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    The hand imports just fine for me.

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy)
    with regional settings English (United States)

    reimport the hands into a new database. (which PostgreSQL version are you using?)
    clear filters (even though it appears no filters are selected)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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