Zoom Hands Not Being Excluded
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  1. #1
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    Default Zoom Hands Not Being Excluded

    I have selected no limit hands rather than all hands on filters, run a full analysis, but when I review my results some of the hands that are being quoted are zoom hands. I have a screen print attached if that helps. I need to remove zoom/rush type hands but the filter doesn't seem to be working?

    nb after I drafted this I noticed the hands seemed light. I ran HM2 from Jan 12 and it is quoting 90,021 hands with all zoom/rush type hands excluded and filtered to 5-6 players and no limit only. So I tried to re-run the leak buster analysis from Jan 12 in case that hadn't worked properly and now it is showing zero hands. What is going wrong?
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  2. #2
    Moderator Leak Buster Support's Avatar
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    Hi, it's just slightly covered up, but what version are you using? We had a filter issue in the very first release, so just want to double check what you're using.

  3. #3
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    Hi, It's version 4.0.1.0. I did try to check the version but couldn't see how to tell if it is the latest version. The only way I could see was the more information box but when I click it I get this message:

    Forbidden
    You don't have permission to access /store/learn_more.php on this server.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request

  4. #4
    Moderator Leak Buster Support's Avatar
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    Ok, thanks. There was something changed in the structure with HM2 and apparently there's still something with the filtering that isn't working 100%. I sent it to the developer. Thanks.

  5. #5
    Moderator Leak Buster Support's Avatar
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    We tested it multiple times with the developer and service team and no one is able to re-produce this. Make sure to click apply to all when you select no-limit. Maybe also update to the latest version as well, just to avoid in possible issues.

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