LB will not accept my license key
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  1. #1
    Member
    Join Date
    Oct 2012
    Posts
    38

    Default LB will not accept my license key

    Who do I see for that ?

    Thanks

  2. #2
    Moderator RDB's Avatar
    Join Date
    Feb 2011
    Posts
    444

    Default

    I am very sorry for the problems. We are having a temporary issue with our registration server. Please try this again in a couple hours. We apologize for the inconvenience.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,810

    Default

    I am sorry for the problems but the leakbuster license servers were down recently due to technical problems.

    The problem has been resolved so you should be able to reset your license and activate the software again now.

    If you continue to have problems, try the following -

    1. Close Holdem Manager.
    2. Delete the file called 'LeakBuster2.5HM2.lic' stored in 'C:\ProgramData\XHEO INC\SharedLicenses' and try registering again. This file is hidden by default, so most people think that no files exist in that folder. In Windows 7, when you have windows explorer open, simply click ORGANIZE in the top left menu, and then select 'Folder and search options'. Go to the VIEW tab, and then check 'Show hidden files and folders' and uncheck 'Hide protected operating system files' in 'Folder Options'.
    3. If you are using XP check for this folder for the ‘LeakBuste2.5HM2.lic’: C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\
    4. Open Holdem Manager and run Leak Buster. Re-register Leak Buster.

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