Poker Software
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  1. #1
    Senior Member
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    Jul 2008
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    Default Manual for the pro version

    Hi
    Is there a manual available ??
    So we can learn to understand your beautifull graphics
    (I don't understand what the pictures are telling me and
    how to translate that into lessons to be learned )
    and learn to implement these lessons in to our gameplay.

    thank you for your time
    Piet

  2. #2
    Moderator VisionSupport's Avatar
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    Dec 2009
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    Default

    No manual yet, but working on it...

    I am also thinking of scheduling a webinar to go over features. Would this be of interest?

  3. #3
    Senior Member
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    Jul 2008
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    Default

    This software definitely needs a manual. I won't purchase the Pro version unless it includes a manual.

  4. #4
    Senior Member
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    Default

    I also need a manual to understand what I see
    and what lessons are there to be learned.
    What are the lessons those pretty pictures are telling??

    A webinar will help , a manual will be better.

  5. #5
    Senior Member
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    Oct 2009
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    Default

    follow up? manual? webinar?

    Is this software being supported? I see no new developments or improvements. What is the purpose of selling a software that is not going forward?

  6. #6
    Administrator morny's Avatar
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    Default

    Ill ask the developer for an update on this
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  7. #7
    Member
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    Nov 2009
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    Default

    Any news yet?


    Quote Originally Posted by kamachos View Post
    follow up? manual? webinar?

    Is this software being supported? I see no new developments or improvements. What is the purpose of selling a software that is not going forward?

  8. #8
    Member
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    Mar 2010
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    76

    Default

    Its been almost 3 months since I reported a host of problems, many of which had been reported a year before by other people.

    The product is a con.

    It dosent work properly.

    Noone is fixing any of the problems so why would anyone assume they are going to sit down and write a manual? This product isnt new, the fact that its been around for quite some time, there have been requests for a manual yet one hasn't been written speaks volumes... it says the developers have absolutely no interest in this product.

    This product should be discontinued.

    When its sold under the banner of HEM, it makes HEM look like a con too.

    Morny has dutifully offered to pass on info to the developers on numerous occasions and to ask fro updates. What he dosent seem to do is to stop and think "I asked for an update a while ago and I haven had one.. why is that?" or "I forwarded on some problems a while ago, Ill just check thay have been fixed.. no they havent.. why is that?"

    In any other business, an ultimatum would have been given a while ago.." get it fixed or we are dropping you" followed by "I don't care you have had long enough"

    NOTE TO MODS

    I am thinking of developing a poker app. It wont have a manual, it wont have much in the way of support, there will be numerous bugs and little, if anything, will be done to fix them.

    Id like to charge around $60 for this, how do I get it integrated into the HEM family of apps?
    Last edited by bdadavies; 05-12-2011 at 08:35 AM.

  9. #9
    Member
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    Mar 2010
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    Default

    Quote Originally Posted by VisionSupport View Post
    No manual yet, but working on it...
    Just post the bits you have done.

    You are working on it so something exists.. lets see it.

  10. #10
    Administrator morny's Avatar
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    Hi, i apologise about the delay in response and understand your concerns and im going to contact the developer to get a reply for you.
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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