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  1. #11
    Junior Member
    Join Date
    May 2012
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    3

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    Since yesterday the HUD isn't showing on Pokerstars.PT zoom tables. I'm using this latest release and didn't change anything on both Pokerstars and HM2 settings, so I guess it must be related with some update of Pokerstars software.

    Thanks for your time. UnlceRunkle

  2. #12
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    16,896

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    This should be resolved in the next few hours. If not, please follow the steps in post 10 and send in the files.
    Regards udbrky (Chris)

  3. #13
    Junior Member
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    Mar 2012
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    28

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    it hasnt resolved. why is that? eta please

  4. #14
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    Quote Originally Posted by Vpeti View Post
    it hasnt resolved. why is that? eta please

    There was an issue with one of our server hosted config files for zoom tables that should now be resolved. Please restart HM2 so it can download the new file.


    If you continue to have problems:



    IMPORTANT Zoom Installation Instructions:


    Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.


    On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly. If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.


    Please check all of the steps on this FAQ.


    If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.

  5. #15
    HM Q.A & Testing Manager random's Avatar
    Join Date
    Apr 2009
    Posts
    294

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    Beta was updated to 2.0.0.8479.

    You can manually download the build here, if you have any issues you can rollback to the last offical version here.

    Release notes:

    Sites
    Pokerstars - Improved HUD support when multitabling Zoom tables with non-English table names
    Ipoker.FR - Added support for handhistory changes that caused incorrect winnings in reports
    PartyPoker.FR - Added support for Jaqkpot SNGs
    PartyPoker - Fastforward HUD update for NL200 and NL500 tables
    WPN - Added support for SNG 2.0 and Jackpot downloadable handhistories (Only default prizes)
    WPN - Tournament buyin detection for Jackpot SNGs (Previous format)

  6. #16
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    HM Support
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    27,872

    Default

    Quote Originally Posted by random View Post
    Beta was updated to 2.0.0.8479.

    You can manually download the build here, if you have any issues you can rollback to the last offical version here.

    Release notes:

    Sites
    Pokerstars - Improved HUD support when multitabling Zoom tables with non-English table names
    Ipoker.FR - Added support for handhistory changes that caused incorrect winnings in reports
    PartyPoker.FR - Added support for Jaqkpot SNGs
    PartyPoker - Fastforward HUD update for NL200 and NL500 tables
    WPN - Added support for SNG 2.0 and Jackpot downloadable handhistories (Only default prizes)
    WPN - Tournament buyin detection for Jackpot SNGs (Previous format)
    Note that we had to pull this build from the beta feed because the WPN fixes in bold broke the auto import for WPN hands. If you play WPN you should not update until we fix that issue and release another beta build 8479+. If you updated to 8479 and are having import problems at WPN please roll back to the previous beta from this link.

  7. #17
    HM Q.A & Testing Manager random's Avatar
    Join Date
    Apr 2009
    Posts
    294

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