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  1. #1
    HM Q.A & Testing Manager random's Avatar
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    Default 2.0.0.8470 Official Release Thread - Windows 10 Creators Update

    This is an official release for 2.0.0.8470.

    You can manually download the build here, if you have any issues you can rollback to the previous stable version here.

    Release notes:

    HM-8865 - Resolved an issue with fastfold HUD after Windows 10 "Creators" Update

    Sites:
    HM-8848 - PartyPoker - Added HUD support on Fastforward tables after client update
    HM-8851 - PartyPoker - Dont run HUD in session mode when handhistories are not anonymoous

    HM-8844 - Ipoker - Added support for updated handhistory format (Including broken .FR handhistories that did not import correctly)
    HM-8837 - Ipoker - Resolve an issue with importing handhistories for certain players (names including word 'action')
    HM-8854 - Ipoker - Import support for changed datetime format in handhistories

    HM-8861 - 888 and WSOP.com-NJ hands don't import since recent client update (new header lines)
    HM-8864 - Microgaming - Prevent import of cash game handhistories starting April 11 2017 following Microgaming decision to stop saving complete handhistory files for all played hands

  2. #2
    Graphics Guru fozzy71's Avatar
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    If you are getting a message that the fastfold.dll or PartyCommunicator.hm2 are a trojan/virus with the new release that is a false positive. The reason is we updated the files for this release and this often causes firewalls and antiviruses to be suspicious which is a good thing. We have submitted them to the most popular/common antivirus programs our customers use but it may take some time for them to be white-listed by those companies since we were in a rush to get this release out to you.

    As long as you downloaded HM2 through the auto update or from a genuine link from one of our staff there is nothing to worry about. Add C:\Program Files (x86)\Holdem Manager 2\holdemamanager.exe to your exceptions as well as all the .dll files from the list above and tell it to ignore it if you get a warning. Normally within a day or two the security software companies will approve it and the issue will go away.
    Last edited by fozzy71; 04-20-2017 at 08:22 PM.

  3. #3
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    Quote Originally Posted by random View Post
    This is a beta release for 2.0.0.8470.

    The purpose of this release is to allow users to get early access to fixes and provide feedback as it would be impossible for our internal team to cover due to the huge amount of different possible PC environments out there. We do recommend you use a new database as a precaution.

    Even though we rarely see anything that serious in these betas, and they have gone through some internal testing, they have not completed all our internal tests yet and the chances of a bug are higher than normal.

    You can manually download the build here, if you have any issues you can rollback to the last stable version here.

    Release notes:

    HM-8865 - Resolved an issue with fastfold HUD after Windows 10 "Creators" Update

    Sites:
    HM-8848 - PartyPoker - Added HUD support on Fastforward tables after client update
    HM-8851 - PartyPoker - Dont run HUD in session mode when handhistories are not anonymoous

    HM-8844 - Ipoker - Added support for updated handhistory format (Including broken .FR handhistories that did not import correctly)
    HM-8837 - Ipoker - Resolve an issue with importing handhistories for certain players (names including word 'action')
    HM-8854 - Ipoker - Import support for changed datetime format in handhistories

    HM-8861 - 888 and WSOP.com-NJ hands don't import since recent client update (new header lines)
    HM-8864 - Microgaming - Prevent import of cash game handhistories starting April 11 2017 following Microgaming decision to stop saving complete handhistory files for all played hands

    the hud is still not working on regular cashgame tables. I have the red session's stats and player number name insted of the nickname.

    Fastforward is working fine tho

  4. #4
    Graphics Guru fozzy71's Avatar
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    On partypoker.com or one of their skins?

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu.


    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and send your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.


    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

  5. #5
    Junior Member
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    Oct 2014
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    Quote Originally Posted by random View Post
    HM-8844 - Ipoker - Added support for updated handhistory format (Including broken .FR handhistories that did not import correctly)
    Hello,
    I was happy when I saw this. But I've imported the broken hands and results are still wrong.
    Is there something to do to fix this ? It's really annoying to review my game.

  6. #6
    Junior Member
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    Oct 2014
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    HM-8844 - Ipoker - Added support for updated handhistory format (Including broken .FR handhistories that did not import correctly)
    Hello,
    I've tried importing the broken hands but they are still wrong.
    Anything else I can do to fix this ?

    Thanks.

  7. #7
    HM2! udbrky's Avatar
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    Please try to vacuum/analyze and reindex your database - Hold'Em Manager 2 FAQs - Poker Software :: Database Manager (Ribbon)

    If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - Hold'Em Manager 2 FAQs - Poker Software :: How to create a new database and import previously played hands

    If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

    Here is a FAQ explaining how to backup your database and all settings in one easy step - Hold'Em Manager 2 FAQs - Poker Software :: How does Backup and Restore Database, Settings and HUD configs work?

    If none of that helps please zip and email the problem hand histories to us using the 'Contact Support' link here - https://support.holdemmanager.com/support/product/1

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

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