2.0.0.8311 Official Release Feedback Thread

[random]

This is an official release for 2.0.0.8311.

You can manually download the build here, if you have any issues you can rollback to the previous stable version here.


Release notes:

Featured Updates:
- PokerStars.it - Added HUD support for new Zoom table Antares
- TableScanner - Added PartyPoker support for lobby with hidden play list

Misc:
- HM-8610 - Added tournament tag for Spin & Go SNGs
- HM-8651 - Added tournament tag for Top 3 Prize tier Spin & Go SNGs (needs to be manually assigned)
- Licensing - Resolved issue with HM2 failing to start because of date mismatch

HM Apps:
- LeakBuster No Limit v4.0.2.6 - New export hand and equity calcuator options in Step 1 - Hands tab
- NoteCaddy - Updated to v2.5.1.20

[Pilequinha]

Hello,

I updated this morning, Hud is not updating and Holdem manager created multiple hands from on hand on several sites.

How can i fix this?

TY

Plz hurry as i need to work.

TY

[fozzy71]

Hello,

I updated this morning, Hud is not updating and

Please enable the Settings > Feature Logging > [x] 'HUDStats' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu


Please reproduce the problem and:
- Use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and zip/attach your \HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F


With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.


Please zip and email the requested files to hm2support@holdemmanager.com and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

Holdem manager created multiple hands from on hand on several sites.

How can i fix this?

TY

Plz hurry as i need to work.

TY

Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/ques...29#maintenance


If you continue to have problems, try the following:


Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands


If the new database seems to work properly, it sounds like your database might be corrupt. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary.


Here is a FAQ explaining how to backup your database and all settings in one easy step - http://hm2faq.holdemmanager.com/ques...onfigs+work%3F


If none of the above steps helped please zip and email the problem hand histories. If you have a large sample just send us a small sample which you can reproduce the problems with. Please include a link to the relevant thread if you posted this in the forums and send it to hm2support@holdemmanager.com


All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with v7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.


When sending any hand history files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is too big to attach to an email please upload them to a file hosting site like dropbox or filedropper and send us the download link.

[random]

HM2 official release v2.0.0.8309 is now available. First post updated with release notes and download link.

[Kaitsu]

HM2 official release v2.0.0.8309 is now available. First post updated with release notes and download link.

Never mind. Must have been some kind of windows bug.

[random]

Thanks for the update Kaitsu.

We added small fix and updated official release to v2.0.0.8311.

- HM-8651 - Added tournament tag for Top 3 Prize tier Spin & Go SNGs (needs to be manually assigned)

[zyxel99]

a new macbook pro with win7 system, just setup the 8311 hm2, but the first time i open table on ps , i find my hud's position is not on the top of the table , how to solve this problem? I have used hm2 in other notebook(not macbook) before ,did not occur this problem.!
need your help! thanks. and i get a picture so you can see the problem , but i don;t know how to upload it.

[fozzy71]

If you're seeing this issue in most cases its a graphics card issue


1 - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).
2 - Update your graphics drivers - http://faq.holdemmanager.com/questio...hicsCardDriver
3 - Enable desktop composition - Enable or Disable Desktop Composition ~ Windows 7 Support


The following solutions have also proved to be helpful in resolving this although these are usually isolated issues
1 - Set desktop to an aero theme:
- W7 - How To Enable Window Transparency (Aero) On Windows 7 - Windows - Windows 7
- W8 - How To Enable Aero Glass-Style Transparency in Windows 8
2 - Update Logitech Setpoint - http://www.logitech.com/en-us/584/3131

[zyxel99]

hey , thanks for your reply , but i have tried all the method you list , still can't solve the problem, i get a picture for you to easily understand my problem , how can i post it to you ? thanks!

[zyxel99]

hey , thanks for your reply , but i have tried all the method you list , still can't solve the problem, i get a picture for you to easily understand my problem , how can i post it to you ? thanks!