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  1. #1
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008

    Default Official Release Feedback Thread

    This is an official release for

    You can download here. If you experience any issues and need to rollback to the previous stable release you can do so by clicking here Release Notes

    Featured Update

    HM-8129 - Corrected issue preventing Full Tilt Poker summaries importing after latest FTP update

    Importing & HUD
    HM-8127 - Corrected Full Tilt Poker Mlti-Entry showing one buyin paid instead of two
    HM-7520 - Corrected issue with Party Poker MTTs where hands with players waiting to be dealt in don't import
    HM-8049 - Corrected issue with table manager not showing the pot size on rush tables

    HM-7528 - Corrected Issue with Pokerstars tournament showing wrong results until you restart HM2
    HM-7304 - Corrected issue with Tournament winnings not converted properly for currency specific winning stats

    HM-8113 - Improved right click menu loading time in the hands grid
    HM-5951 - Split pots in races report now show as 50% instead of 100%

    HM-6126 - Corrected isolated problem with hands tab in line analysis not showing the correct information
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  2. #2
    Junior Member
    Join Date
    Aug 2008



    updated...lost all my tournystats and results.reports show nothing. What's even more strange, my pokerstar folder on desktop is now completely empty.
    other databases all give the same result. what is this? Oh, tried previous version, same result.

    I think it might have something to do with playing on full tilt at same time as pokerstars. Last time I did that, everything got screwed up too.



  3. #3
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    Make sure all filters are cleared even if none seem to be applied.

    - Close HM2
    - Please delete everything in
    - Win7: C:\Users\username\AppData\Roaming\HoldemManager\Re ports and \Filters
    - XP: c:\documents and settings\username\application data\HoldemManager\Reports and \Filters
    - Showing hidden files:
    - Start HM2 again

    *Try creating a new DataBase -

    *Now import a small portion of your \HM2Archive so you can see if the problem exists in the new DB -

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\DD\MM.

    *If the new DB seems to work properly, it sounds like your database might be corrupt. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary.

    Here is a FAQ explaining how to backup your database and all settings in one easy step -

    You will want to restore your most recent backup and/or import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and backup/restore any player notes and tourney summaries - and then delete the old DB.

    *Make sure you export/backup everything before deleting the old DB -

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