Zoom. position reset?

[netbet]

i set my prefered seat to 5. save apply etc.. as soon as i open some zoom tables it resets to nothing. i re-set it back to 5 and works for a while. then it randomly resets itself again.

it was doing it before the last update but now seems to be more frequent.

must have cost me a load alrady because i may not notice straight away.

Anything I can do?

[random]

Hello netbet,

Which Stars client do you play on, .com ?

After you set preferred seat for Stars, can you please try to close HM2 and restart it to make sure changes are saved.
http://faq.holdemmanager.com/questio...or+Poker+Stars.

Can you try exporting your HUD profile and saving it to safe location, and then resetting HUD profile to default to see if problem persists?

Thank you for taking time to report the issue.

[netbet]

hi tried both suggestions with no luck. I'm also having the same problem on my laptop.

it happens at random times, but also aways if i click the reply button on the stars table as soon as the replay window opens.

suggestions?

[DogNamedBluff]

hi tried both suggestions with no luck. I'm also having the same problem on my laptop.

it happens at random times, but also aways if i click the reply button on the stars table as soon as the replay window opens.

suggestions?

I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.

Do you see any strange characters in the player HUD's when this issue occurs?

[DogNamedBluff]

Hello again. We are not able to reproduce this. The replay on stars has no effect on the HUD's.

Please put player names on hud so you can notice it when it happens again.

Does the HUD stop working on all tables or just one?

If you can reproduce on the latest build, please send a log file to hm2support@holdemmanager.com, screenshot, and handhistories from that session so we can write it up as a bug.

Latest internal version of HM2:
http://www.holdemmanager.com/Downloa...AutoUpdate.exe (6900)

Make sure to run HM2 as an administrator.

Please turn off User Account Control.

Add HoldemManager.exe, HudFuncApps.exe and Postgres to the exceptions list in any firewall or antivirus software.