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  1. #1
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    Apr 2010
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    Default Automatic Update - where is the file saved?

    When the automatic update is run, it download the file somewhere in my computer (I guess)
    Where??

    For some reason the update process is failing and it promts me to restarte it manuall, but I dont know where to go to look for the file to do so.

    Thanks

  2. #2
    HM Support Patvs's Avatar
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    Auto-update temporary saves the file to your Windows TEMP folder.

    If you had PokerStars running, where it prompts you to close that program first, just run HM2 again where it downloads the file again.
    We're working on a fix, where HM2 will auto-prompt you to 're-run' the update, preventing you having to download the update again.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
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    Default

    Quote Originally Posted by Patvs View Post
    Auto-update temporary saves the file to your Windows TEMP folder.

    If you had PokerStars running, where it prompts you to close that program first, just run HM2 again where it downloads the file again.
    We're working on a fix, where HM2 will auto-prompt you to 're-run' the update, preventing you having to download the update again.
    So, it is not downloaded somewhere?
    I can go just to grab the download file after closing PS instaed of having to download the whole thing again

  4. #4
    HM Support Patvs's Avatar
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    It's downloaded to your Windows TEMP folder. (if you use Internet Explorer)

    If you use any other browser, you should be able to click on 'downloads' and run the file again.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
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    Apr 2010
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    Default

    Quote Originally Posted by Patvs View Post
    It's downloaded to your Windows TEMP folder. (if you use Internet Explorer)

    If you use any other browser, you should be able to click on 'downloads' and run the file again.
    Actually I found it in C:\Program Files (x86)\Holdem Manager 2
    Thanks

  6. #6
    Senior Member
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    Jul 2008
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    Better to say which temp folder exactly like c:\windows\temp or c:\users temp dir!

  7. #7
    HM2! udbrky's Avatar
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    6,284

    Default

    I've seen it in all 3, and downloads. A lot of times it depends on your OS.

    When an update is DL'ing, you'll need to find the file and add it to your AV exceptions.

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