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  1. #1
    Junior Member
    Join Date
    Apr 2012
    Posts
    4

    Default Fix the zoom hud!

    I've been very patient, but the amount of time it is taking to fix the zoom hud is starting to become unacceptable. HEM2 is paid software and should meet certain expectations. Small bugs that are easy to fix but make the software unusable should be fixed quickly. For example, the zoom hud currently cannot processs special characters. This is a problem that should be able to be fixed within an hour of being known if the program was coded reasonably. But I've been waiting for over 2 weeks now, unable to use HEM2 for its intended purposes at all. Your company has been good at releasing updates and fixes in the past which earned my loyalty to HEM, but I will be forced to switch to PokerTracker soon simply because HEM2 does not work. Please don't make me use PokerTracker.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,335

    Default

    HM2 has had many updates in the past week about these special characters.
    Fixed is " ' < > ? ^

    I believe the remaining character causing problems is | (vertical line).

    Update to:
    http://www.holdemmanager.com/Downloa...date130412.exe
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Apr 2012
    Posts
    4

    Default

    The "&" character is not fixed in that update you linked.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,335

    Default

    I just added & to the bug report.

    The bug report was closed after characters/names were fixed for:

    U6°³"
    No Tank You?
    "0PIGGYBANK"
    *777GIRL777*
    8-*-Stav-*-8
    $#joker*kozr
    overday)(
    Leme*FLush
    77 borc ???
    Diplodocus?!
    PbI6O/\OB
    X*-SKILL-*X
    >PG<kosogor
    Timka <3
    etc.


    For some reason & slipped under the radar.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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