Zoom Poker

[jennings1]

I am still getting HUDs for players not at the table for Zoom in the latest internal release. The last 3 hands often has a several hand delay as well. I clicked on one HUD to get the popup, noticed the player name is not the name of the player seated at the table, looked at the table hand history and saw that I had not played a hand with the player in the HUD for nearly 10 hands. So there is often a very significant delay in changing HUD data in Zoom tables. Makes HM2 pretty much unusable.

I am hoping you do not view this as a closed issue. I experienced the same bug again when playing today. I read on these forums that it is the same bug as the strange player nickname bug. I looked at the players I played against when this happened and the only strange name I saw was of the form "xxx xxx xxx" - two separate spaces in the name. I don't know if this could cause the problem or not.

Could you also explain in a manner understandable to software developers how strange player nicknames could cause the HUD to stall?

[Sky]

Patvs, the newest version didn't fix the problem with no stats for omaha 8 in zoom.

[Ben_Coy]

How do I get the hud working for zoom poker? I'm using HM2 version 6745 but its not displaying any player stats on the zoom tables.

[jennings1]

I am hoping you do not view this as a closed issue. I experienced the same bug again when playing today. I read on these forums that it is the same bug as the strange player nickname bug. I looked at the players I played against when this happened and the only strange name I saw was of the form "xxx xxx xxx" - two separate spaces in the name. I don't know if this could cause the problem or not.

Could you also explain in a manner understandable to software developers how strange player nicknames could cause the HUD to stall?

I experienced the problem again today. Notable nicknames included:

xxx xxx xxx
[xxx]xxx
xxx>xxx<xxx

[uberkuber]

I have the latest official release (6556) on Vista.

My HUD works for NLHE Zoom. However, for PLO Zoom, I only see a bunch of -/-/-/-. The difference is that I have custom HUDs for NLHE but I use the default HUD for PLO (haven't created a custom one for PLO yet).

Any idea?

Follow-up: I did update to 6745 and I had data in the various players' HUDs (I didn't validate the data). However, this morning I updated to the latest official release (6756) and I had no HUDs showing at all (not even -/-/-/-) for PLO Zoom.

[uberkuber]

Follow-up: I did update to 6745 and I had data in the various players' HUDs (I didn't validate the data). However, this morning I updated to the latest official release (6756) and I had no HUDs showing at all (not even -/-/-/-) for PLO Zoom.

Somehow, had HUDs and data this morning (didn't validate data) with same release (6756), which is a bit puzzling.

[Ben_Coy]

Hi. I am sorry to hear you are having problems with Zoom and HM2. I would like to ask you a few questions to help us narrow down and resolve this issue.

1) Which games and stakes are you playing?

2)Which version of Windows are you running?

3) What is your culture setting?

5) Did you try importing one non-zoom hand into the database then playing zoom?

4) Have you tried on a new database?

You can also try to resolve the issue by resetting the prefs.xml file.

Please export your custom HUD's in HUD Options.

Close HM2

Delete the prefs.xml file in the Config folder in

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Reinstall the latest HM2 and import your custom HUD's: http://www.holdemmanager.com/Downloads/6708HM2Setup.exe

Please make sure you are installing on an administrator account and running as an administrator.

Please turn off UAC.

You'll need to add holdemmanager.exe, hudfuncapps.exe, postgres and pg_ctl to the exceptions list in your firewall and antivirus.

1: Zoom, 10NL, 6 max
2: Windows 7
3: Culture setting? Not sure, could not find this setting.
4: Yes, did not help
5: Yes, did not help

Tried resetting the prefs.xml file and reinstalled HM2, did not fix the problem.

Hud still not working for zoom, help please.

[DogNamedBluff]

Please update to the latest version of HM2: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Make sure to install HM2 on an administrator account and run HM2 as an administrator.

Please turn off UAC.

Add HoldemManager.exe, HudFuncApps.exe, Postgres and PG_CTL to the exceptions list in any firewall or antivirus software.

If the problem persists, please reproduce the issue and send a log.txt file -

http://hm2faq.holdemmanager.com/ques...ger+Support%3F

[Ben_Coy]

Please update to the latest version of HM2: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Make sure to install HM2 on an administrator account and run HM2 as an administrator.

Please turn off UAC.

Add HoldemManager.exe, HudFuncApps.exe, Postgres and PG_CTL to the exceptions list in any firewall or antivirus software.

If the problem persists, please reproduce the issue and send a log.txt file -

http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Still not working. I've emailed the log.txt file to hm2support.

[Sheva]

the hud still freezes from time to time while zooming. I guess it's still because of some special character and i'm guessing it's this: '
but i'm not certain. For whatever reason, whenever i play 1/2 zoom, it works fine but in 2/5 it freezes a lot.