HM Sync, total hands differece.

[MartinBKK]

Just backed up and restored my database. I have played 17663 hands this month between party and BOSS. I can only see 11267 hands in the new restored database. Basically i have played 6396 hands at BOSS and this is exactly the number of hands missing. Also, these hands are not available in the Archive either. I tried to export all archived hands to PT4 but all the BOSS hands are missing again. Boss hands are not not archiving. Is there any way to get these hands back now or are they lost forever? All the issues between this and sync are to do with BOSS hands.

[MartinBKK]

I have imported my archives into HM1. The pound hands (from BOSS) are showing correctly but i have no hands from the dollar or euro tables.

[Patvs]

Export the ALL Boss hands from the database. (Home tab--> database--> export)
Then reimport them on the other computer.

If they won't import, email us a sample of an exported handhistory.

[MartinBKK]

They are imported but ONLY if i EXPORT them manually.

They are not backed up using the backup database function and neither are the hands available in Archive. If i start a new DB and reimport from HMArchive most BOSS hands are not imported. It seems like the ones on the GBP tables are but not the rest.

[Patvs]

Email us an original handhistory file of a non-GBP table