I want a refund.

[melles]

Good information Patvs.

At the moment we don't allow you to specify (in a .config file) how much (max number of GB, or max #percentage of amount of RAM) HM2 will use. We're still tweaking the performance on this issue, and likely will enable you to specify this amount in a future update.

I have 12GB of RAM.
There is a PostgreSQL Tuning option under DB Maintenance.
Is that working?
If something happens when you do it is there someway do go back to your previous settings?

[Patvs]

If you manually install PostgreSQL (with the installer from PostgreSQL: Welcome), don't use the Stack Builder at the end of the installation (which is a Tuning Wizard).

Either use the PostgreSQL Tuning option or -even better- just manually edit postgresql.config

Edit your PostgreSQL.conf file in the SQL 8.x/data folder.
Do not use the Tuning Wizard. On some systems it will make changes to the postgresql.conf it shouldn't, resulting in being unable to connect to the database!
If you experience this problem--> simply go to the 8.4/data folder, undo the changes that were made and reboot.
Recommended changes:
shared_buffers = MB (set this to 20% of your system memory, but not more than 1024 MB.... round it off to 128 MB, 256 MB, 512 MB or 1024 MB)
effective_cache_size = MB (set this to 2x the size of the shared_buffers)
And reboot.

[melles]

If you manually install PostgreSQL (with the installer from PostgreSQL: Welcome), don't use the Stack Builder at the end of the installation (which is a Tuning Wizard).

Either use the PostgreSQL Tuning option or -even better- just manually edit postgresql.config

Edit your PostgreSQL.conf file in the SQL 8.x/data folder.
Do not use the Tuning Wizard. On some systems it will make changes to the postgresql.conf it shouldn't, resulting in being unable to connect to the database!
If you experience this problem--> simply go to the 8.4/data folder, undo the changes that were made and reboot.
Recommended changes:
shared_buffers = MB (set this to 20% of your system memory, but not more than 1024 MB.... round it off to 128 MB, 256 MB, 512 MB or 1024 MB)
effective_cache_size = MB (set this to 2x the size of the shared_buffers)
And reboot.

Thanks for the information.
I will buy one more SSD and install Postgre on that when tablemanager get released so I can skip HM1.
I have installed Postgre seperate on a 10k rpm disk now.

Do HM2 support Postgre 9.1.2-1? Think I saw a post of someone having trouble making a restore on the 9 version.
Or what version do you recommend installing?

[ren99]

Here are some updates.

1) I had a team viewer session with HM Support. We were able to fix street by street HUD. It turns out that the field "any" really means "none" or "preflop". So setting street to "any" will do nothing for your flop, turn, river HUD.

2) Downloaded the newest HM2 update. Played for about 1 hour with 24 tables yesterday with HM2 and street by street HUD up. No performance / lag issue what so ever.

3) I received very prompt and professional support from HM2 team. I was offered a refund as well. Which I will not take now as if this program works, it is definitely worth the money.

4) I moved my database back to my C drive with SSD. import speed is awsome. Got rid of all space that was mysteriously taken up.

However this is not to say that this software is yet in retail status. I still feel that there are too many problems still. I say with the new patch, it has came out of alpha state and now in beta state. Where all of us paying customers are debugging for HM.

New problems.

1) I fed in a 10 million HH to Hm2 to let it import. Left it over night. When I woke up this morning. It says "import is complete". However only about 5million hand is imported. Biggest problem is HM2 was frozen. Along with my Skype, and firefox! I tried to close off HM2 from task manager. Wont let me. Tried to turn off the computer. It got stuck on the "logging off" screen. I waited 2 min. nothing. I manually shut off the computer. Came back, upon launching HM2, it took about 3 minutes where everything is frozen. (including stars table, lobby, firefox, skype). Some time later, it had another crash.

2) HM2's notecaddy is now trying to create notes for the 5 million hands. It says it is creating 200k out of 9 million notes. I have never touched note caddy settings. It is going at a speed that is so slow. I think this will take days.

3) Notecaddy auto color is deleting my manually entered notes. This alone makes notecaddy unuseable. I emailed support. They confirmed this is a bug and working on it. IMO, they should shut off notecaddy immediately with this bug.

4) Notecaddy deletes "modified date" field in your stars notes. Emailed support, again confirmed bug.

5) Street by street hud relies on the chat button on table to be displayed. But every time I manually color code someone, this is switched to the "notes" tab. Very inconvenient.

6) In the home tab. When I switch from my hero name to another person I want to look up. It freezes everything. (HM2, Stars table) It says "not responding" in task manager. This lasts about 30 seconds.

[Patvs]

@melles
8.4 (32 bit) installed to C:/Program Files(x86)/PostgreSQL is the default version we use.
When it's installed to a non-default folder/drive, or when you're using 9.0/9.1 (which can also be used) you'll manually need to backup/restore the database in pgadminIII, and use pgadminIII to perform maintenance on the database.
(so the internal backup/optimize features in HM1/HM2 may not work)

I use 9.1.2-1 since, since it's 64 bit. And it has some improvements over 8.4. For example running a vacuum/analyse/reindex on the database in pgadminIII is a lot faster. Having said that, we're currently investigating if SQL 9.0/9.1 can be the cause of some of the HM2 problems users have been experiencing.
(so far, in testing this, we haven't been able to duplicate their issues with 9.0/9.1)


Also 9.1 has 100 improvements over 9.0 which has 100 improvements over 8.4, but it's unclear if HoldemManager and the database structure HoldemManager uses can actually use any of those 'improvements'. It certainly doesn't improve import speeds. 9.1 may improve overall stability but even that hasn't been proven. 8.4/9.0/9.1 also just don't run for 2-5% of HoldemManager users. Where 8.2/8.3 do.

[sreticentv]

2) HM2's notecaddy is now trying to create notes for the 5 million hands. It says it is creating 200k out of 9 million notes. I have never touched note caddy settings. It is going at a speed that is so slow. I think this will take days.

You can adjust the speed at which NC processes but it is set to super slow by default to minimize risk of performance impacts.

Just getting started with NoteCaddy? Read this first!

3) Notecaddy auto color is deleting my manually entered notes. This alone makes notecaddy unuseable. I emailed support. They confirmed this is a bug and working on it. IMO, they should shut off notecaddy immediately with this bug.

This was not confirmed. Reported does not equal confirmed. I just found your email and will look at it right away.

4) Notecaddy deletes "modified date" field in your stars notes. Emailed support, again confirmed bug.

again, as far as I know this was not confirmed. NC intentionally changes some dates so it knows it modified the color. This has been like that for some months and nobody has ever complained about it.

[ren99]

I have been in touch with notecaddy support by email. But right now, notecaddy freezes up HM when I run it. I have decided to just give up NC for a while. I will check back after a few months.