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  1. #1
    Junior Member
    Join Date
    Oct 2011
    Posts
    3

    Default HM2 Crash after installation

    Hi,

    I had a trial version of HM1 - that expired.
    Without deleting or uninstalling HM1 I purchased HM2.
    There were no problems during installation, but after instalation, it crashes when I try to run it.

    It gives me the HM2 crash screen (A software problem caused Holdem Manager 2 to close unexpectedly. ....

    These are the report details below.

    I would appreciate some help (especially as I am not very computer savvy).

    Thx


    00:00.031 [Main:UnityBootstrapper.Run] Logger was created successfully.
    00:00.031 [Main:UnityBootstrapper.Run] Creating module catalog.
    00:00.031 [Main:UnityBootstrapper.Run] Configuring module catalog.
    00:00.031 [Main:UnityBootstrapper.Run] Creating Unity container.
    00:00.078 [Main:UnityBootstrapper.Run] Configuring the Unity container.
    00:00.125 [Main:UnityBootstrapper.ConfigureContainer] Adding UnityBootstrapperExtension to container.
    00:00.203 [Main:Bootstrapper.ConfigureContainer] ConfigureContainer loaded in 93.75ms
    00:00.203 [Main:UnityBootstrapper.Run] Configuring ServiceLocator singleton.
    00:00.203 [Main:UnityBootstrapper.Run] Configuring region adapters.
    00:00.218 [Main:Bootstrapper.ConfigureRegionAdapterMappings] ConfigureRegionAdapterMappings loaded in 15.625ms
    00:00.218 [Main:UnityBootstrapper.Run] Configuring default region behaviors.
    00:00.218 [Main:UnityBootstrapper.Run] Registering Framework Exception Types.
    00:00.218 [Main:UnityBootstrapper.Run] Creating the shell.
    00:00.609 [Main:Bootstrapper.ApplyTheme] ApplyTheme loaded in 109.375ms
    00:01.000 [Main:UnityBootstrapper.Run] Setting the RegionManager.
    00:01.015 [Main:UnityBootstrapper.Run] Updating Regions.
    00:01.062 [Main:UnityBootstrapper.Run] Initializing the shell.
    00:01.062 [Main:UnityBootstrapper.Run] Initializing modules.
    00:01.093 [Main:App.App_DispatcherUnhandledException] Exception: System.TypeInitializationException: The type initializer for 'Composite.Layout.Configuration.LayoutConfiguratio nManager' threw an exception. ---> System.Configuration.ConfigurationErrorsException: An error occurred creating the configuration section handler for layoutProvider: Request failed. (\\.psf\Home\Documents\Documents\PartyPoker\Holdem Manager 2\HoldemManager.exe.Config line 4) ---> System.Security.SecurityException: Request failed.
    at System.RuntimeTypeHandle.CreateInstance(RuntimeTyp e type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
    at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache)
    at System.RuntimeType.CreateInstanceDefaultCtor(Boole an publicOnly, Boolean skipVisibilityChecks, Boolean skipCheckThis, Boolean fillCache)
    at System.Activator.CreateInstance(Type type, Boolean nonPublic)
    at System.Configuration.TypeUtil.CreateInstanceWithRe flectionPermission(Type type)
    at System.Configuration.RuntimeConfigurationRecord.Ru ntimeConfigurationFactory.Init(RuntimeConfiguratio nRecord configRecord, FactoryRecord factoryRecord)
    at System.Configuration.RuntimeConfigurationRecord.Ru ntimeConfigurationFactory.InitWithRestrictedPermis sions(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
    at System.Configuration.RuntimeConfigurationRecord.Cr eateSectionFactory(FactoryRecord factoryRecord)
    at System.Configuration.BaseConfigurationRecord.FindA ndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
    --- End of inner exception stack trace ---
    at System.Configuration.BaseConfigurationRecord.FindA ndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
    at System.Configuration.BaseConfigurationRecord.GetSe ctionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
    at System.Configuration.BaseConfigurationRecord.GetSe ction(String configKey)
    at System.Configuration.ClientConfigurationSystem.Sys tem.Configuration.Internal.IInternalConfigSystem.G etSection(String sectionName)
    at System.Configuration.ConfigurationManager.GetSecti on(String sectionName)
    at Composite.Layout.Configuration.LayoutConfiguration Manager..cctor()
    --- End of inner exception stack trace ---
    at Composite.Layout.Configuration.LayoutConfiguration Manager.get_LayoutManager()
    at HoldemManager.Bootstrapper.InitializeLayoutManager ()
    at HoldemManager.Bootstrapper.InitializeModules()
    at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
    at HoldemManager.App.OnStartup(StartupEventArgs e)
    at System.Windows.Application.<.ctor>b__1(Object unused)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
    at Composite.Layout.Configuration.LayoutConfiguration Manager.get_LayoutManager()
    at HoldemManager.Bootstrapper.InitializeLayoutManager ()
    at HoldemManager.Bootstrapper.InitializeModules()
    at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
    at HoldemManager.App.OnStartup(StartupEventArgs e)
    at System.Windows.Application.<.ctor>b__1(Object unused)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
    00:03.000 [Main:HMDataGrid.HMDataGrid_IsVisibleChanged] : True

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    23,054

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).

    Reinstall Microsoft .NET Framework:

    If Vista/XP:
    1) Download and run this uninstaller - http://videos.holdemmanager.com/dotn...eanup_tool.zip
    2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe

    Then download 4.0 here - Download Details - Microsoft Download Center - Microsoft .NET Framework 4 (Web Installer)


    If Windows 7:
    1) Download and run this uninstaller - http://videos.holdemmanager.com/dotn...eanup_tool.zip
    2) Install this one: Download Details - Microsoft Download Center - Microsoft .NET Framework 4 (Web Installer)

    Make sure windows is still fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer (even if you use a different web browser).


    Please update to the latest version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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