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  1. Graphics Guru fozzy71's Avatar
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    Sep 1971
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    Licensing Issues - 23rd May

    We are having some issues with our licensing system and apologize for the inconvenience. This is only affecting an isolated portion of our customers but we are working hard to resolve it asap. We recommend not restarting HM2 during this time to avoid being locked out.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  2. Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
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    19,699

    HM Cloud (the newest version of Hold'em Manager) Released To Alpha Testers.

    We are excited to introduce online poker players to the world's first cloud based hand database with an integrated remotely hosted heads-up display.

    Get access and learn more about HM Cloud HERE.

    You can ask questions and discuss it in our HM Cloud Forum.











    You don't need to install a database because hands are not stored on your computer. HM Cloud also doesn't rely on your computer to perform a single calculation or retrieve any statistics on you or your opponents. Because of this, the RAM (memory) and CPU (processing) required by HM Cloud on your computer is amazingly small.

    An HM Cloud local client you install on your computer only performs two functions: (i) it forwards new hand histories received to HM Cloud and (ii) it receives updated HUD data from HM Cloud and displays it on your tables.


    Why Use HM Cloud?”

    Simple

    Limited configuration is required for HM Cloud and you do not need to install a local database.

    HM Cloud can be up and running in a couple of minutes for both your in-game HUD and post-game analysis.


    Intuitive

    Easy to understand, HM Cloud is designed to provide you with intuitive visual feedback whether you are new to online poker or a pro.


    Portable

    Any internet connected device, including tablets, can access the HM Cloud game analysis tools breaking down hero or villains play.


    Universal

    HM Cloud game and opponent analysis tools are not restricted to certain operating systems because it’s browser based. Planned for a future release, HM Cloud will be MAC compatible.


    Minimal CPU/Memory Required

    HM Cloud servers process all stat calculations when hands are imported. Because of this, a minimal amount of memory or processing power is required of your local computer


    * During internal testing we had 16 live tables running using HM Cloud and experienced no lag while leaving a very small CPU and RAM footprint (in some cases smaller than the actual PokerStars client).

    * The Alpha release only supports PokerStars cash games and has limited stats and reports. But the goal was to get something in front of HM customers and based on their feedback determine the priorities for future development.

    * You can read more about HM Cloud and get answers to many of your questions HERE. You can also add yourself to the wait list for future release of the Alpha version to more users.


    For up to the minute updates and announcements, like us on Facebook and follow @HoldemManager on Twitter.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback