HM2 not loading

[Ragefire]

Hello

When i try opening HM2 it freezes at loading configuration module and i've tried everything to fix it. Is it possible to arrange a teamviewer session to fix it?

Kind Regards.

[fozzy71]

Please make a backup of your settings and reset them as described here.


If that does not solve your problems please close HM2 and try to copy all files/folders EXCEPT FOR \Database and NoteCaddyDefinitions from C:\Users\UserName\AppData\Roaming\HoldemManager* to a new \Desktop folder. This will cause you to lose all of your settings but it will hopefully solve the problem.


*If you can't see it, turn off the windows option that is hiding that directory. FAQ - Hold'em Manager (HM1) Poker Tracking Software :: How to See Hidden Files in Windows


If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.