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  1. #1
    Junior Member
    Join Date
    Jul 2015
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    11

    Default Pokerstars hand histories

    Hi there

    There was a recent Pokerstars update and when complete I got a popup saying Pokerstars was not saving hand histories to my harddrive, would I like Hold em manager to modiify. I selected yes and prompted to restart the Pokerstars client.

    As i was playing my tables ( Zoom cash) I noticed my HUD was not updating, as in my hands played stayed at 0 , so i'm not quite sure how to tackle this issue.

    Any help appreciated

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,389

    Default

    A lot of Stars updates change the hand history setting.

    This can help:

    Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use

    IMPORTANT Zoom Installation Instructions:

    Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.

    On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly. If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.

    Please check all of the steps on this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: How to setup Holdem Manager to run with Poker Stars Zoom Tables

    If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Jul 2015
    Posts
    11

    Default

    Ok so I tried the first step and nothing changed. However I was looking at some other similar threads ans saw instructions to go to pokerstars client ->settings and make sure the save hand history and save tournament history boxes were ticked. They were not so I ticked them and now my HUD seems to be recording hands again.

    The yellow caution sign is still beside Pokerstars in the site setup tab on HM2, is this something I should be worried about?

    Thanks

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,389

    Default

    This means there's a folder that might have hands for the site. It probably is the hem hands prefetch folder and can be ignored.
    Regards udbrky (Chris)

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