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  1. #1
    Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Default HEM2 Crashes Upon Open - Issue Resolution Not Resulting in Email

    My HEM2 is crashing upon attempting to open. Issue resolution pops up and when I submit my email address/description of the issue and click "send error report" I don't receive a response email. I upgraded to Windows 8.1 last night and did not have this issue prior. I can submit the report details if need be. Any ideas what my issue is? Thank you!

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,309

    Default

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    Always send in the ticket, since that is not a monitored inbox.
    Regards udbrky (Chris)

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