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  1. #1
    Junior Member
    Join Date
    Mar 2018
    Posts
    2

    Default Problem with old license keys

    I bought HM2 4-5 years ago. Then i stopped playing poker and now i start again. I want to use HM2, i downloaded it the free trial and i don't know how to enter my old license keys. It says they were already used.

    Can i use the software like i did before or do i need to pay again for the full version?

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,253

    Default

    Your HM2 license is valid on two computers that you own. If you receive the message "there are no more activations available", you can reset your code. For the steps to reset your Holdem Manager code please see this FAQ: Hold'Em Manager 2 FAQs - Poker Software :: I Can Not Activate or Register Holdem Manager

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
    Regards udbrky (Chris)

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