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  1. #1
    aqb
    aqb is offline
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    Default WPN MTT MDS Series HUD not showing up manually

    Hi,

    I am playing a few MTT and I usually have to manually add the HUD to each table; however, there is MDS $1M GTD series on WPN and is not showing up in table finder, while the other MTTs on the network are.

    I updated HM2 to 2.0.0.8486 and still have same problem.

    Any ideas?

    Thank you.

  2. #2
    aqb
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    So I found that the HH from this specific MTT is giving error while importing, thus none of the hands are processing. I tried to do vacuum/maintenance, but it still does not work.

    I checked both HH .txt files to compare the two, and they look identical in terms of format. Not sure what steps I can take next. It shows as the following:

    Game started at: 2018/1/7 13:17:15
    Game ID: 1092732584 100/200 MDS $1,000,001 GTD, Table 149 (Hold'em)
    Seat 9 is the button
    Seat 1: weatherballs (8497).
    Seat 2: Todd6e (11486).
    Seat 3: aqb (10000).
    Seat 4: KevinBoesel (21050).
    Seat 5: (GetMoney) (13963).
    Seat 6: chevkerber (11771).
    Seat 7: joaobarb (15684).
    Seat 8: IgotDaJack (22213).
    Seat 9: d.zarif (9564).
    Player weatherballs ante (20)
    Player Todd6e ante (20)
    Player aqb ante (20)
    Player KevinBoesel ante (20)
    Player (GetMoney) ante (20)
    Player chevkerber ante (20)
    Player joaobarb ante (20)
    Player IgotDaJack ante (20)
    Player d.zarif ante (20)
    Player weatherballs has small blind (100)
    Player Todd6e has big blind (200)
    Player weatherballs received a card.
    Player weatherballs received a card.
    Player Todd6e received a card.
    Player Todd6e received a card.
    Player aqb received card: [10s]
    Player aqb received card: [6c]
    Player KevinBoesel received a card.
    Player KevinBoesel received a card.
    Player (GetMoney) received a card.
    Player (GetMoney) received a card.
    Player chevkerber received a card.
    Player chevkerber received a card.
    Player joaobarb received a card.
    Player joaobarb received a card.
    Player IgotDaJack received a card.
    Player IgotDaJack received a card.
    Player d.zarif received a card.
    Player d.zarif received a card.
    Player aqb folds
    Player KevinBoesel folds
    Player (GetMoney) calls (200)
    Player chevkerber folds
    Player joaobarb folds
    Player IgotDaJack raises (640)
    Player d.zarif folds
    Player weatherballs folds
    Player Todd6e folds
    Player (GetMoney) calls (440)
    *** FLOP ***: [3h Qh Ad]
    Player (GetMoney) checks
    Player IgotDaJack bets (600)
    Player (GetMoney) calls (600)
    *** TURN ***: [3h Qh Ad] [7d]
    Player (GetMoney) checks
    Player IgotDaJack bets (2200)
    Player (GetMoney) folds
    Uncalled bet (2200) returned to IgotDaJack
    Player IgotDaJack mucks cards
    ------ Summary ------
    Pot: 2960
    Board: [3h Qh Ad 7d]
    Player weatherballs does not show cards.Bets: 120. Collects: 0. Loses: 120.
    Player Todd6e does not show cards.Bets: 220. Collects: 0. Loses: 220.
    Player aqb does not show cards.Bets: 20. Collects: 0. Loses: 20.
    Player KevinBoesel does not show cards.Bets: 20. Collects: 0. Loses: 20.
    Player (GetMoney) does not show cards.Bets: 1260. Collects: 0. Loses: 1260.
    Player chevkerber does not show cards.Bets: 20. Collects: 0. Loses: 20.
    Player joaobarb does not show cards.Bets: 20. Collects: 0. Loses: 20.
    *Player IgotDaJack mucks (does not show cards). Bets: 1260. Collects: 2960. Wins: 1700.
    Player d.zarif does not show cards.Bets: 20. Collects: 0. Loses: 20.
    Game ended at: 2018/1/7 13:19:29



    Thoughts?

    Thank you.
    Last edited by aqb; 01-07-2018 at 05:15 PM. Reason: copy+pasted HH from error

  3. #3
    HM2! udbrky's Avatar
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    Default

    This happens anytime a site runs these special/new series or one of a kind tournaments.

    Please see this FAQ on how to use table finder - Hold'Em Manager 2 FAQs - Poker Software :: How is Table Finder utilized if the HUD does not appear?

    You will have to use it for each new tourney and each time you get moved to a new table.
    Regards udbrky (Chris)

  4. #4
    aqb
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    Default

    Thanks for the reply.

    I understand that, and that is what I attempted to do. Problem is the tournament does not show up in the table finder. I found that the hand history for that specific tournament was not properly importing and showing as an error with the above copy+pasted format while the other MTTs I was in on the same site had no problem.

    Any other suggestions?

    Thank you.

  5. #5
    HM2! udbrky's Avatar
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    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

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