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  1. #1
    Junior Member
    Join Date
    Jan 2013
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    9

    Default Ipoker not importing a lot of hands

    So, thats the problem, i play betfair skin and it simply don't import a lot of hands while i am playing.
    Something is really messed up because i played around 20k hands and reports says im down 30k but i am even.
    Reports says i made around 30k rake on that sample and thats just impossible.

    Btw i am using 2.0.0.8454 version because of a converter i use for other site, maybe thats the problem?

    Thanks

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
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    18,033

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    What Ipoker version is it? Go to Help - About to find this.
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Jan 2013
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    Default

    Quote Originally Posted by udbrky View Post
    Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    What Ipoker version is it? Go to Help - About to find this.

    I think its 17.9.6.2

  4. #4
    Junior Member
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    Jan 2013
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    Default

    I think its 17.9.6.2

  5. #5
    HM2! udbrky's Avatar
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    Jul 2008
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    Default

    What does it show in the Help?

    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

  6. #6
    Junior Member
    Join Date
    Jan 2013
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    9

    Default

    I have already updated the holdem manager but problem continues, now i am sure its holdem manager problem because i imported some hands i played on another computer on another ipoker skin and look at the difference on the same 3089 hands.

    https://gyazo.com/bda5a317e456339754b1547eb3fcccb0
    https://gyazo.com/5468be8e666965ec9ee9cc684dbe99d9

  7. #7
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,033

    Default

    Did you create a ticket and send in the hands?
    Regards udbrky (Chris)

  8. #8
    Junior Member
    Join Date
    Jan 2013
    Posts
    9

    Default

    I just did !

    Its #T319669

    Thanks

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