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  1. #1
    Junior Member
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    Jul 2010
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    Default Windows 10 Updated last night and cant connect to postgresql now

    HM2 and postgresql worked great but since last nights update of windows 10 home i cant start them. Already tried to do the troubleshoot tips you give and i have heard some ohter players have the same issue. Any help, please?

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
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    17,531

    Default

    This is usually a firewall or windows update issue and the following guide gives a step by step guide:
    Hold'Em Manager 2 FAQs - Poker Software :: Can not Connect / Failed to Start PostgreSQL

    If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send your \HM2Logs folder files as well - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Jul 2010
    Posts
    14

    Default

    Thank you for your reply. It has been solved adding all the exceptions to the firewall and resetting winsock adapter. Best regards, keep up the good work

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
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    17,531

    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
    Regards udbrky (Chris)

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