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  1. #1
    Junior Member
    Join Date
    Mar 2014
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    Bucuresti
    Posts
    13

    Default holdem manager not starting

    i just tried to start HM2 and it won't start...its saying that it can t connect to the postrgreSQL database then a wizzard starts but it can t connect either...am i the only one with this problem?

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    17,504

    Default

    This is usually a firewall or windows update issue and the following guide gives a step by step guide:
    Hold'Em Manager 2 FAQs - Poker Software :: Can not Connect / Failed to Start PostgreSQL

    If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send your \HM2Logs folder files as well - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click > 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com
    Regards udbrky (Chris)

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