HUD not working for 888

[Deporgimp]

Hello,

I have HEM2 and added the import folders. The HEM2 is importing the hands fine and can recognise the tables however no HUD goes on to the tables. I tried using table finder to drag it on but that doesn't work.

Any ideas?

[udbrky]

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

[Deporgimp]

OK I've sent everything that was asked for and this is my Ticket #: 293555

I'm not very tech savvy so I assume they will let me know if I've done something wrong.

[TheTrickster]

I have the same problem. Hands are correctly imported into HM2, but in game the hud is not displayed.

https://imgur.com/a/eTgIA1P

[udbrky]

Please see post 2 and send the information.