License problem
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Thread: License problem

  1. #1
    Junior Member
    Join Date
    Oct 2012
    Posts
    8

    Default License problem

    Hello! Today i have this problem on start of HM2:
    https://i.gyazo.com/11e6d2072b8eadf0...d7ac37146e.png

    And when i go to "Home => My Licenses", i see this:
    https://i.gyazo.com/01b872a81b33822f...aee7d89a10.png

    The internet connection is ok, and HM2 was working normally before last hour.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    This indicates that something is blocking the connection to our server.

    Please see this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files

    If you continue to have problems:

    This is most likely either an antivirus or firewall, or a proxy setting. Please see this FAQ to fix AV issues - Hold'Em Manager 2 FAQs - Poker Software :: Windows Firewall / Defender Problems

    Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use

    Even if you have not changed the Proxy settings, another program may have. Please see this FAQ for more information:
    Hold'Em Manager 2 FAQs - Poker Software :: I Can Not Activate or Register Holdem Manager

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
    Regards udbrky (Chris)

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