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Thread: framework error

  1. #1
    Junior Member
    Join Date
    Feb 2009
    Posts
    22

    Default framework error

    Hi i have a framework error.

    What can i do?

    https://gyazo.com/1af1e43c81b16bcd504bf1300ff85a0b

    https://gyazo.com/09cb92986d972ab8d3bc8e79da3e816a
    Attached Files Attached Files

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    16,889

    Default

    Sometimes the .net framework installation can become corrupt. This can cause several problems including freezes on startup, registration issues, crashes and more. The following FAQ walks you through safely uninstalling .net framework and reinstalling it again - Hold'Em Manager 2 FAQs - Poker Software :: Holdem Manager .NET Cleanup and update Instructions

    If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send your \HM2Logs folder files as well - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click > 'copy public link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com
    Regards udbrky (Chris)

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