HUD not working on Zoom - PokerStars.pt

[Joao.Cardoso]

Hello,

Recently PokerStars added the zoom tables on the .pt client.

HUD works just fine with the regular cash tables but it's not working for zoom tables.

What's the problem? Thanks!

[ricain]

I've same problem here

[UnlceRunkle]

I'm also having the same problem. Hope HM support fix it on a next beta release like they did on the other closed PokerStars markets. If I'm remembering correctly the zoom tables didn't work on the start on the other closed markets too.

[udbrky]

IMPORTANT Zoom Installation Instructions:

Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.

On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly. If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.

Please check all of the steps on this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: How to setup Holdem Manager to run with Poker Stars Zoom Tables

If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.

[Nyquilz]

Hi, having the same problem here, I've done all the steps and still and issue continues, I even tried to use the table finder, and select the table, the HUD pop's up and the zoom table, but doesn't work properly, doesn't update and the stats on the player are wrong.

[UnlceRunkle]

I've also tried all the steps presented on HM2Faq. I guess the only solution for us Portuguese players is to wait for a release fixing this situation.

[udbrky]

Don't use the table finder for fast fold games ever. It won't work.

Please follow the steps and send us the information as the FAQ says.

[Joao.Cardoso]

Is there a solution for this on the .pt or do we need to wait for some patch?

Algum de vocês já conseguiu resolver o problema?

[ricain]

nl10 work, nl25 not

[udbrky]

Please read post 7.