HM2 works but freezes at any 2-3sec four about 3sec!!!
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  1. #1
    Junior Member
    Join Date
    Nov 2014
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    29

    Default HM2 works but freezes at any 2-3sec four about 3sec!!!

    I have last version of all programs, HM2, Note Caddy, all performance setting, all exceptions and AJA Dynamic Pack with his speed performance made.

    My PC -Intel Core i7-6700K, Skylake, 4.6OGHz O.C.,
    - Motherboard Asus Z170-K
    - 4 x RAM DDR4 ...16G
    -SSD, 120GHz Samsung 850 EVO

    As I mentioned in the title HM2 freezes at any 2-3sec four about 3-4sec, even if I don't play!!!!!(and no hand importing or NoteCaddy creating notes)...this is even more disturbing when I playing (hud have that dealay).

    Can we do something to stop that freezing...I think it's not normal.

    Please help me to resolve that issue.

    P.S.sorry about my english Best Regards Horatiu

  2. #2
    Junior Member
    Join Date
    Nov 2014
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    29

    Default

    And...I would like to mention that the HM2 works properly in the beginning.Freezing issue arise when I start playing (perhaps when NoteCaddy start making note), but they persist even if I stop playing and NoteCaddy finished note.
    I also tried with "Automatically start taking note when HM2 opens"--->off
    "Update cache immediately when new hands are imported"--->off...and I have the same issue.

    I play on Stars...
    Last edited by mandea78; 02-24-2017 at 05:29 PM.

  3. #3
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
    Regards udbrky (Chris)

  4. #4
    Junior Member
    Join Date
    Nov 2014
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    29

    Default

    Issue persist after update ....I will send a log file.

    Regards

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