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  1. #1
    Junior Member
    Join Date
    Oct 2016
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    2

    Default Wrong Winnings at Bounty Tournaments

    Hi,

    I play on pokerstars.ro (Romania) MTTs and use HM2 Version 2.0.08443.

    The Winnings of each Bounty Builder MTT are calculated wrong, they are by far to high. For example I played yesterday the Bounty Builder 33, were I finished on 111 from 2309. In this MTT I made like 45$ for my placement and another 60$ from Bounties. HM is telling me that I made 7548$ in Winnings

    I told the pokerstars.ro software to save tournament histories and HM2 where to find them and to put them in HM2 Archive.

    So I really dont know what is wrong.

    This Problem started when I had to move to pokerstars.ro from pokerstars.eu about 1 month ago due to new legislation stuff.

    Greetings, Patrick Stoia

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,033

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    If you continue to have problems please zip and email the problem hand histories to us.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Oct 2016
    Posts
    2

    Default

    Hi,

    3 Months have passed and I have still the same issues. The Bounty are calculated far to high, always.

    What can I do? I sent you histories before, I updated, nothing changed. Only explenation I have is that it has to do something with the romanian Pokerstars software. Pokerstars.ro

    Can u help me please or refund my money?

    Greetings, Stoia

  4. #4
    HM2! udbrky's Avatar
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    Jul 2008
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    Default

    We have since duplicated and written it up. We added you to be notified when Hm-8821 is resolved.
    Regards udbrky (Chris)

  5. #5
    Member
    Join Date
    Feb 2015
    Posts
    38

    Default

    I'm having this problem but reversed. When viewing my winnings I notice my graph was negative even though I have positive results on MTT's. I came to the conclusion that bounty builders are not counted correctly. For example found one of 5€ buy-in where I won 70€ between regular payout and bounties and HM2 is counting it only as a 19€ winnings. Others have similar problems probably.

    How can I fix this. Database is good and precise for cash winnings but has problems on MTT's. I don't want to have two databases because I play both games at the same time when I have few MTT's running.

  6. #6
    HM2! udbrky's Avatar
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    Jul 2008
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    Default

    I have added you to be notified when HM-8821 is resolved.

    The tournaments have nothing to do with the cash hands, so they won't have any affect on the cash database.
    Regards udbrky (Chris)

  7. #7
    Member
    Join Date
    Feb 2015
    Posts
    38

    Default

    When is that expected? I google it before posting here and I founded posts from 2015 reporting this kind of issues... Even this post has more than a year now. This is annoying and make it impossible to track results.

  8. #8
    HM2! udbrky's Avatar
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    There is no ETA. It has been a complex issue.
    Regards udbrky (Chris)

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