"More Reports" tab missing "Sessions"

[4entourage]

Any reason the reports in the picture provided are different? For some reason one of my two computers doesn't show the "Sessions" tab"

Both systems running .8079 HEM
Both systems within 2 days had complete un-install of HEM and PostgreSQL
Both systems had HEM (newest version) and postgreSQL re-installed, then both downgraded to .8079


question.jpg

[fozzy71]

Close HM2
Please delete everything in:


Win Vista/7/8: C:\Users\username\AppData\Roaming\HoldemManager\Re ports and \Filters
Windows XP: C:\documents and settings\username\application data\HoldemManager\Reports and \Filters


Showing hidden files: Hold'Em Manager 2 FAQs - Poker Software :: How are Hidden Files Viewed in Windows?
Restart HM2 and the issue should be resolved.

[4entourage]

Close HM2
Please delete everything in:


Win Vista/7/8: C:\Users\username\AppData\Roaming\HoldemManager\Re ports and \Filters
Windows XP: C:\documents and settings\username\application data\HoldemManager\Reports and \Filters


Showing hidden files: Hold'Em Manager 2 FAQs - Poker Software :: How are Hidden Files Viewed in Windows?
Restart HM2 and the issue should be resolved.

I have Windows 10, not xp/7/or 8. But I closed HEM and deleted everything from:
C:\Users\DesktopPC\AppData\Roaming\HoldemManager\F ilters

I then reloaded HEM and everything in the filter list is still the same, and the "Filters" folder is still empty.

Are you sure I shouldn't have been deleting whats inside the "reports" folder, not the filters folder?

[udbrky]

You should delete everything in both folders. Windows 10 = 8. There's nothing different in these steps.

[4entourage]

Got it working. Thanks so much!

[udbrky]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

[ricardinn]

I got the same problem. I already deleted everything in both folders, but some sections like sessions doesnt appear.

[udbrky]

Make sure nothing is corrupted.

Please see this FAQ to fix Windows problems - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files

Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use

Did you close HM2 first? Did you delete in appdata?