Reports for the whole active session
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  1. #1
    Junior Member
    Join Date
    Mar 2009
    Posts
    6

    Default Reports for the whole active session

    Hello,

    I am not sure whether it is possible or not to filter the reports tab to the active session.
    In my settings I have : General settings -> session timeout : 15min
    So at the end of my session, if I filter the active session by using the "filter all report to this session", the reports are filtered with the following date range:
    Between: (current time - 15min) and 31/12/9999.

    But it should be between: session start time and session end time.
    I don't really care about the session end time because we are filtering the active session, but not having the real session start time is really annoying.

    So my questions is, is it the expected behaviour, and then I have to manually filter the report tab with the real last session date range, or I am missing somethings (misuse of the feature, setting, etc...?)

    I've made some research and I have seen that a lot of time in related topics answers talks about hour settings (computer, ps client and hem) but I guess I have everything running correctly (I don't have any issue to filter others session expect for the active session).

    Do not hesitate if you need other info.
    Thanks.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal ticket # on this issue is HM-6238

    I have added your email address to the ticket so we can notify you once we have fixed it.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Mar 2009
    Posts
    6

    Default

    Perfect, thank you!

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