"Postgres already installed" when installing HM2
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  1. #1
    Junior Member
    Join Date
    Jul 2014
    Posts
    1

    Unhappy "Postgres already installed" when installing HM2

    Hey guys.

    To try and make a long story short...

    1st) Postgres has been eating up all of my C:\ drive space. I tried to move my DB to my H:\ drive, as per the guide on this website, however due to being computer illiterate it seems I have failed miserably.

    2) Due to this, I have had to uninstall postgres, which has been an ordeal and a half. I was unable to download it through the downloads page, and when I try to reinstall HM2 it says "Postgres already installed" despite me attempting to wipe every part of it from my PC.

    3) I have followed the priority support steps to install Postgres and nothing has worked (install postgres, delete using command prompt, delete my antivirus, create a new user account etc). Nothing of that has remedied my issue.

    I had to reinstall HM2 w/o postgres so that I could send my log file in, however, I have no idea how to fix this. Have any of you guys come across this issue?

    Cheers!

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,806

    Default

    Which Operating System, Firewall, and AntiVirus are you using?

    Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager.

    Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:

    1) Uninstall any 3rd party security software bundles.
    2) Reboot your computer
    3) Please install the latest version: http://www.holdemmanager.com/downloa...ger_2_Beta.exe
    - After downloading, you should right-click the file, go to properties and click unblock. Then, right click the file and run as administrator.
    4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - http://hm2faq.holdemmanager.com/ques...rewall%29#MSES
    5) Install Microsoft Security Essentials for antivirus/malware protection and update it - Microsoft Security Essentials - Microsoft Windows

    Now try the following steps to reinstall PSQL manually to the drive of your choice:

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

    1) Uninstall PostgreSQL from the Windows Control Panel.

    2) Delete the \PostgreSQL\X.x\data folder that is left behind.

    3) Delete the sub-folder(s) in c:\users\username\appdata\roaming\HoldemManager\Da tabase (XP - c:\documents and settings\username\application data\HoldemManager\Database).

    4) run the command - start > programs > accessories > command prompt > right-click > run as administrator

    net user postgres /delete

    After you click 'Enter' for the code above also do that same for this code:

    sc delete postgresql-8.4

    and click 'Enter' again.

    5) Restart your PC

    6) Install PostgreSQL 9.0 or 9.2 from postgresql.org

    7) Once installed you should disable the postgresql logging as instructed here - http://hm2faq.holdemmanager.com/ques...arge+Log+Files

    If there is still an issue, we need to know the error - it is in the temp folder - bitrockinstaller.txt file. If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

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