HEM 2 stuck on "loading tournament"
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  1. #1
    Junior Member
    Join Date
    May 2011
    Posts
    27

    Default HEM 2 stuck on "loading tournament"

    Hey all

    I cant get HEM to work, when I open it.....it seems to be frozen with "loading tournaments" message showing on the bottom left? :"(

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

    Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    XP: c:\documents and settings\{username}\appdata\HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    May 2011
    Posts
    27

    Default

    yeah sorry it actually sorted itself out after the 4th PC reboot. weird

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Hopefully something was stuck that the reboot helped.

    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
    http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    Regards udbrky (Chris)

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