HM2 very slow with TitanBet poker software

[alecireddu]

Hi,
when i use HM2 with TitanBet poker software, HM2 is very very very slow, often crush and it's not possible to do nothing because HM2 is freezed!!
I run HM2 latest release (2.0.0.8227 HM2 pro) with Windows 7 Professional SP1.
I run HM2 as administrator and no firewall is active.

I use the software downloaded from italian poker room poker.titanbet.it

Many users like me encountered the same problem.

Can you help me?

Thanks

[Rawyn]

Hi, I have the exact same problem. How can we solve?

[giamper]

I too have the same problem...
I noted that HM2 is very slow when Ipoker Client is running, but if I quit Titanbet, HM2 is ok

[udbrky]

I'm really sorry and I know there is nothing more frustrating than having issues like this when trying to play. I hope i can help you resolve this quickly.

What is your hard drive model, RAM and CPU? You can find this in your Control Panel - System - Device Manager. Sometimes lower spec PC's can contribute to lagging but that is not to say we can't still improve it further.

Are you running Notecaddy also and do you have many definitions or use any of the NC Edge or NC Advantage packages? Those can also have an impact on large database with large definitions.
If you do I would suggest reading this thread which will help improve the performance when using NC:
NoteCaddy speed improvement - Assaultware Wiki

In the meantime while you reply with those details I have a couple of things you can try that will improve the performance of your PC in general and may help if this scanning is the cause of the issues your seeing.

Please check these 2 FAQs and try all the steps there to see if they help:
- http://hm2faq.holdemmanager.com/ques...%28Firewall%29 - Resolves issues where security software continually try to scan files and processes which can slow down your PC
- http://hm2faq.holdemmanager.com/ques...rts+%26+HUD%29 - General tips and solutions for performance issues

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Please send to support@holdemmanager.com with a link to your post.