HM2 doesn't start anymore
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  1. #1
    Junior Member
    Join Date
    Oct 2014
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    2

    Default HM2 doesn't start anymore

    Hi,
    my HM2 worked very well for month but today HM2 doesn't finish to load. I get an error during "Loading table Scanner":

    "Failed to load type for module TableScannerModule. Error was: An exeption occured while initializing module 'TableScannerModule"


    Check the innerExecption property of the exeption for more information.If the exeption occured while creating an object in a DI container, you can exeption.GetRootExeption() to help locate the root caus eof the problem.

    I fully uninstalled HM2 and SQL database, i installed again with last version (first time install only) database + HM2. I still get the same error.
    What should i do to use HM2 again?

    Edit: i did clean up and update .net framework as explained here:
    http://hm2faq.holdemmanager.com/ques...e+Instructions
    my windows 7 is updated.

    Still get the same error when modules table scanner load.
    Last edited by kijeik; 10-14-2014 at 07:29 PM.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Typically, this is caused by a corrupted file. This can be solved by deleting these files:

    ScannerLog.txt
    holdemmanager.config in

    Windows 7 log file location: C:\Users\username\AppData\Roaming\Holdem Manager\
    Window XP log path location: C:\Documents and Settings\User_name\Application Data\HoldemManager

    If you cannot see the appData folder then see this tutorial explaining how to show system and hidden files:
    http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

    Please copy the file to your desktop before you delete it and if it solves your problems please attach it to an email and send it to us so we can try to duplicate/fix the problem for the future.

    You should also follow these steps, as the log indicates that HM2 is having trouble accessing and updating files in the above folder. Please see this FAQ to alleviate any security bottlenecks - http://hm2faq.holdemmanager.com/ques...olders+HM2+use
    Once you delete the file, restart HM2 and if the problem persists follow these instructions for sending us a new log file directly after the crash and before you restart HM2 - http://hm2faq.holdemmanager.com/ques...ger+Support%3F. There might be new information in that log file that helps us to narrow down the issue.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Oct 2013
    Posts
    18

    Default

    Hi,
    I've got the same problem.
    I can't find the holdemanager.config.in file, I have only config, config.bak and config.hud there.
    When I delete the ScannerLog.txt there is no change.
    In that folder I have also many .config(random numbers).corrupt files.
    Could you please help me?
    Thanks.

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Delete any corrupt files.

    Windows hides known extensions by default, so it may just say holdemmanager and then say config in another column, where it shows the type.
    Regards udbrky (Chris)

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