Pokerstars and stars.fr HH's not saving
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  1. #1
    Junior Member
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    Default Pokerstars and stars.fr HH's not saving

    Hi

    I recently upgraded to HEM2 and am using a new pc with windows 8. Hem is working fine but my stars and stars.fr HH's are not saving in their allocated folders. I have "save My Hand History" clicked as well as tournament summary for both sites.

    YMOQ45H.jpg

    Both folders are empty. Here's how Site Settings looks...

    cvIuSQT.jpg

    I'm probably missing something simple. Any help would be appreciated.

  2. #2
    You're out! udbrky's Avatar
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    Jul 2008
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    Default

    This happens sometimes, due to folder permissions settings.

    Add the Stars hh folders to these steps:

    Please see this FAQ to alleviate any security bottlenecks:

    http://hm2faq.holdemmanager.com/ques...olders+HM2+use


    And you can also change the location to something like C:\starshh and add that to the site setup folders.
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Default

    Late reply from me but just wanted to say thank you for the quick response. That sorted it all out. Cheers, gl!

  4. #4
    You're out! udbrky's Avatar
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    Thank you for letting us know this is resolved.

    Good luck at the tables,

    Please let us know if we can help with anything else.
    Regards udbrky (Chris)

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