hem2 lagging
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Thread: hem2 lagging

  1. #1
    Member
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    Feb 2011
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    Default hem2 lagging

    The last few days hem 2 is lagging, its taking about 10 minutes to change between databases. and when selecting current player it shows a small percentage of hands beside the name, but does load all the hands.
    Using version 2.0.0.8079 windows 8

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: Turn User Account Control on or off - Microsoft Windows Help

    Which PostgreSQL version are you using?


    --


    Your issue usually is one of two issues:
    -Either something (for example a firewall) is monitoring / partially blocking the PostgreSQL server.
    Add port 5432 to the Windows Firewall exceptions. (even if you're not using the Windows Firewall)

    -There could be a corruption in one of the database.
    Just as a test, create two empty databases. Can you quickly switch between these two databases, or does it still take a long time?
    If you have no issues with the new database, try reimporting all your hands into one of the new empty databases.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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