Sync problems?

[Zanardi]

Hey!

I created a database and populated it with about 350k hands. I created the cloud database and began syncing. I have about 200 batches to upload, but it won't upload anything beyond this point. It tries to upload batch #1, then the syncing process aborts and preloads hands.

Help!

[udbrky]

Try a new cloud database.

Please run maintenance on the DB.


1) Click the database name in the bottom right corner (2nd in)

2) Click the maintenance tab.

3) Click the Full radio button.

4) Click the Optimize button.

1) Open control panel

2) Go to network and Internet - internet options

3) Click connections

4) Click LAN Settings

5) Uncheck "Use a proxy server for your LAN"

6) click ok

7) If you use Firefox , click the options, go to options - advanced - connection settings.

8) Click no proxy.

9) Click OK

10) Please add:
- holdemmanager.exe
- hudfuncapps.exe
- postgres.exe, pg_ctl.exe (in postgres\bin)
- hmupdate.exe (available only during an update)

to the list of exceptions in your firewall and antivirus.

11) Please make sure you are running and installing as an administrator.

Please try all the steps on this FAQ and send us a new log file as described at the end if you still have problems -

http://hm2faq.holdemmanager.com/ques...Holdem+Manager

Please see this guide for Windows Firewall:

http://hm2faq.holdemmanager.com/ques...ender+Problems

Then sync to it.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/ques...ger+Support%3F