HUD wrong positions and only tracking 2 hands

[ryanwcollins]

Hi!

Decided today to try out the trial version but can't make it work. I've been searching all day for solutions but nothing seems to work for me. I have 3 problems actually:

• The HUDs are in wrong position
• Not all players do have HUD, 2 players are without (playing 9max)
• It only track 2 hands, then it stops

I have updated HEM 2, .NET framework, disabled UAE, started everything as adminstrator, fixed preferred seats, fixed timestamp etc. Also tried to clear filters, create new database

Here are som pictures of my settings
SGRDCX8.png plB6cpf.pngUZR3eta.png

What am I doing wrong?

This is how it can look:
UiDNwq2.png

I will install new Windows in C:/ later today and try if it works there later on today, but I'd like to play on this OS!

[udbrky]

Your computer clock should match your current timestamp in the hands section in active sessions and reports.

if not, open Site setup and make the adjustment.

The formula is Computer clock - Sessions time.

So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

If your computer clock is behind the Sessions time, you would subtract.

Please send a screenshot of your sessions with computer clock while playing if there is another issue.

Please take and attach a screen shot - How to Take a Screen Shot in Windows

For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.



The 6 in site setup looks like it may not be right, depending on your lobby time setting. Please verify using the above method.



What is your antivirus and firewall?