Hi,
I'm trying to export a hand report from a tournament, I tried selecting all hands from the tourney and saved them on the HD, also selected all the hands w/ function "copy all with stats", but in both times I wouldn't get the full HH.
Any help?
Hi,
I'm trying to export a hand report from a tournament, I tried selecting all hands from the tourney and saved them on the HD, also selected all the hands w/ function "copy all with stats", but in both times I wouldn't get the full HH.
Any help?
Please send us the original hand history file from your archive so we can compare the original to the exported version.
Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.
When sending any hand history files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is too big to attach to an email please upload them to a file hosting site like dropbox or filedropper and send us the download link.