When i start HM2 my hands history delete
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  1. #1
    Junior Member
    Join Date
    Apr 2014
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    3

    Default When i start HM2 my hands history delete

    Hello,i have a problem.I use HM2 for 3 days now and i have a problem.I checked the box from PokerStars (save my HH box) , P.Stars save my hand history in a folder,but then when i start HM2 (next day) my HH is deleted automaticly,and HM dont import my hands.I locked on many videos about this and i cant find an answer or why this happens.Can you help me,thank you

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
    Posts
    32,803

    Default

    If the HUD is working then the hands are being auto imported and the hands should show in the reports.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.


    If you can not see the hands in the reports please try our new Priority Support Tool for the 'HUD is not working' and/or 'Hands are not importing' topic.

    You can read more about the Priority Support Tool here

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