Hud keeps blinking on and off
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  1. #1
    Junior Member
    Join Date
    Nov 2013
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    12

    Default Hud keeps blinking on and off

    When I play, HUD on the table keeps losing its data and then it comes back.
    Like shown on the picture, just everything disappears and comes back again, many times in a row.
    hud.jpg

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Nov 2013
    Posts
    12

    Default

    I have 5 lines of stats + 5 lines of badges.
    I discovered that this problem only exists when I play one table of Zoom. When I'm playing on more tables, then it works fine. Even when I leave another table open "sitting out", then HUD works without blinking on and off.

    I have Win 7 64b and Bitdefender total security.
    Computer i7, SSD, 16GB RAM
    All programs set to start as administrator.
    I have all exceptions added to antivirus and firewall (including win).
    Windows is up do date.
    User Account Control is turned off.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    hud settings--> general settings--> advanced settings--> change your auto z-order setting

    If that doesn't resolve it, let us know if you have the same issue using a HUD with NO badges.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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