Must run table finder every time
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  1. #1
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    Default Must run table finder every time

    Hi, why must i run table finder everytime i play on ipoker.it ? Tables are not found automatically.. Hands are importing though w/o any problems. Plus if i want Table finder button to become active (not shaded) i need to open a table of another poker site and only than i can open table finder and see ipoker.it tables there.

    EDIT: is there any shortcut to manually run table finder?
    Last edited by Ajeto; 10-28-2013 at 07:18 PM.

  2. #2
    HM Support Patvs's Avatar
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    Default

    What type of tables are you playing?
    If you're playing multiple cashgame tables simultaneously we have a bugticket on this HM-6796.

    It's not possible to open TableFinder via a shortcut.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Cashgames yes. This problem appears even if i want to play a single table. Table finder button is inactive and HUD does not see a table (but HEM does import hands)

  4. #4
    HM Support Patvs's Avatar
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    Email us a screenshot of the table and the Active Session screen when this occurs to hm2support@holdemmanager.com with a link to this thread.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Quote Originally Posted by Patvs View Post
    Email us a screenshot of the table and the Active Session screen when this occurs to hm2support@holdemmanager.com with a link to this thread.
    I could have sworn you guys were aware of the fact that the Ipoker HUD attaching was broken. I play tournaments and every 5-10 minutes I have to throw HEM up and do a table attach.

  6. #6
    You're out! udbrky's Avatar
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    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The previously assigned internal ticket # on this issue is 7423. We will often release builds on a limited basis, only in the forums for a few days first, so please check back in this forum http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

    If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When 7423 Is Resolved" in the subject line and body of the email.
    Regards udbrky (Chris)

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