No hud on Pokerstars

[ablazer]

Hi,

I've updated Pokerstars software and HM2 and I have a problem.
Since then I've got no hud playing. I've got a hud in replayer mode.

The hands are imported but there are no stats in hud:



I've tried following advices:

1. Is the poker client saving HH's to your computer? 2. Is the client's HH folder listed in the HM2 Auto Import file list? 3, 4,5. - As i said hands are imported properly. I've got my hud in replayer mode.

Please remove c:\hmarchive and/or c:\hm2archive - DONE

Still i don't have hud - please help.

[Patvs]

Do you have the same issue playing non-zoom, on a regular cashgame table?


Try creating a new empty database, and reimport some recent hands.
Go over http://hm2faq.holdemmanager.com/ques...tarsZoomTables

[ablazer]

Do you have the same issue playing non-zoom, on a regular cashgame table?


Try creating a new empty database, and reimport some recent hands.
Go over http://hm2faq.holdemmanager.com/ques...tarsZoomTables

The same issue on regular and zoom tables.
I did all of the above and nothing has changed
the only thing isn;t working is hud during game. HM shows last hands as shown on the picture.
As i wrote hud is working on replayer mode.

I've just send my log file.

[ablazer]

The same issue on regular and zoom tables.
I did all of the above and nothing has changed
the only thing isn;t working is hud during game. HM shows last hands as shown on the picture.
As i wrote hud is working on replayer mode.

I've just send my log file.

It started to work but it takes sometimes 10 hands to work properly.
Can i do sth to improve it?

[fozzy71]

Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - http://hm2faq.holdemmanager.com/ques...ime+Adjustment

Please update to 7860 - http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Please see this post for some other suggestions - http://forums.holdemmanager.com/hm2-...ml#post1967871

If you continue to have problems, please use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool

Please reproduce the problem and attach:
- a screen shot of the table/desktop
- a hand history for the table
- a screenshot of the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the picture
- Please attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager.

Please zip and email the requested files to hm2support@holdemmanager.com and let us know that you also sent a hud error report.